Can I return my order if I do not like it?
Yes! We offer a 30-days money back guarantee. No questions asked!
Are there any additional charges?
No, we have our customers covered! No additional charges will apply. You only pay the product price and a shipping fee if it is applicable.
Is Snuggear Heated Scarf save to use?
Yes! Snuggear is only using 5Volt output for the massage and heating element making it 100% safe for adults and children. Snuggear is releasing only heat or massage movements but no electricity.
What are the temperature settings?
The heat settings are low temperature 35℃ / medium temperature 45℃ / high-temperature 55℃
What are the massage settings?
Gentle gear: continuous vibration + intermittent vibration massage
Comfortable gear: vibration 2.5S + pause 0.5S massage
Strong gear: continuous vibration + intermittent vibration massage
Powerful gear: intermittent vibration massage
How do I get the best benefits in terms of warmth and massage?
We have found the best results for ultimate comfort and relief when using the heat and massage mode together! Snuggear relieves cervical discomfort, knots, neck pain, and tension in the shoulders.
Is there a power bank included?
No, there is no power bank included. You will have to connect your own power bank. Snuggear works with any conventional power bank with a 5V output. Inside of Snuggear is a USB-port so that any connection cable works.
What is the size?
Snuggear comes in an universal size fitting adults and children alike.
Size(approx): 80cm long x 10cm wide / 31.5 x 3.94 inch
What material has been used?
Snuggear is made of high-quality mink velvet, providing delicate touch, making it extremely soft, warm, skin-friendly and breathable.